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There is a new standard rising in Niseko
HOTELA Niseko Towers.
Not just a hotel. A movement.
At HOTELA, we are redefining luxury through
permanent, full-time hospitality teams.
No revolving doors. No compromises.
Year-round consistency. Legendary service. Global vision.
HOTELA Leadership Team
From Madrid to Manhattan, Kyle K. Burns has lived a truly global life shaped by diverse experiences. Raised in Queens and influenced by extensive travel, he has experienced hospitality ranging from modest hostels to ultra-luxury penthouses. Throughout, he observed a constant: hospitality often felt impersonal, disconnected, and purely transactional, regardless of cost.
Founder & CEO
Kyle K. Burns
Hotel Manager
HOTELA’s exceptional guest experience is shaped by the strategic insight of Chief Operating Officer Tsutomu Sato. With a deep understanding of hospitality and a passion for innovation, he ensures that every aspect of HOTELA’s operations runs seamlessly.
Coo
Tsutomu Sato
As Hotel Manager, Taylor oversees the day-to-day operations across all HOTELA properties. He ensures every guest experience is seamless, personalized, and truly unforgettable. From service standards to suite readiness, nothing escapes his attention. Taylor brings luxury to life - consistently, quietly, flawlessly.
HOTELA’s distinct visual identity and guest experience are brought to life by Creative Director Justin James. With a sharp eye for detail and a bold artistic vision, Justin crafts environments that are both inspiring and immersive. His creativity infuses every space with personality, making HOTELA not just a destination, but a story.
Creative Director
Justin James
Taylor Figgins
WORK STYLE
To build a team and organization that think and act independently, HOTELA has developed its own unique work style, performance evaluation system, and comprehensive employee benefits.
At HOTELA, we are redefining luxury through permanent, full-time hospitality teams.
Concierge
Spa & Wellness Professional
House keeping
Executive Chef
Security
Servers &
Bartenders
Careers at HOTELA — More Than a Job, a Global Journey.
At HOTELA, diverse experts—from operations to concierge, culinary to engineering—collaborate seamlessly to deliver a legendary, consistent hospitality experience from check-in to check-out.
Start Your Journey with HOTELA
Team
Partnering to Build a New Standard in Hospitality
Our team is made up of experts across disciplines—from architects and software engineers to chefs and sommeliers—united in delivering exceptional hospitality.
Whether you’re a rising chef, a seasoned front-desk expert, or someone with unmatched attention to detail.We have a place for you in the story we’re building around the world.
This Is Your Moment. Take It.
APPLY NOW
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House keeping
Justin James
Apply at hotela.co.jp
Redefining luxury through permanent, full-time hospitality teams.
WORK STYLE
To build a world-class team of empowered professionals, HOTELA has redefined work culture—through full-time roles, performance-based growth, and global opportunities that support both personal and professional advancement.
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