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One-Touch Service: Catering to Your Every Need

At HOTELA, our commitment to outstanding service distinguishes us from the rest. We go beyond the expected to anticipate your needs and desires. Our service philosophy revolves around the 'One-Touch Service' concept, where all your requests, be it room service or planning a custom itinerary, are addressed at the touch of a button.

Personalized Concierge Team: The Art of Attentiveness

Our dedicated concierge team offers personalized services to each guest. Whether you need a last-minute dining reservation, a fully stocked pantry before your arrival, or want to experience a local event, our team will cater to all your needs with precision and care.

Housekeeping Excellence: A Spotless Space, A Peaceful Mind

The HOTELA housekeeping team strives to maintain your residence's pristine condition without compromising your privacy. With our discreet and efficient cleaning schedule, you'll always return to a fresh and inviting space.

Bespoke Amenities and Services: Enhancing Your Stay

At HOTELA, we don't just maintain your residence, we enrich your experience with a myriad of bespoke amenities and services. From exclusive in-residence spa and wellness treatments to arranging private chefs for personalized dining experiences, we aim to make each stay an unforgettable journey of luxury and comfort.

Luxury Transfers: Start Your Journey in Style

From the moment you land, HOTELA's dedicated chauffeur service ensures your journey to your residence is comfortable, stylish, and seamless.

Explore Niseko: On Two Wheels

Discover Niseko's breathtaking scenery at your own pace with our selection of e-bikes and mountain bikes.

Exclusivity on Wheels: Drive in Luxury

Each HOTELA residence comes with the exclusive perk of a luxury car, ready for you to use at any time. Royal Penthouse and Presidential Suite, HOTELA owners can indulge in the unparalleled luxury of a Rolls Royce or Bentley.

Bespoke Luxury: Surpassing Expectations

At HOTELA, our goal is not just to meet, but to surpass your expectations. We craft unforgettable, tailored experiences, making each visit feel like a journey home. 

HOTELA Experience: Your Comfort, Our Priority

In the world of HOTELA, every service is curated with you in mind, allowing you to relax, unwind, and enjoy the exceptional HOTELA experience. Your comfort is our priority, and your satisfaction, our greatest reward. Welcome to the extraordinary world of HOTELA, where exceptional service is a promise, not a privilege.


Find your HOTELA

Take the next step in buying a second home. We're excited to help you turn this dream into a reality, and we're here to support you with all the information you need to make it happen.

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